Digitization of services

Opensoft > Solutions > Digitization of services

Customer-driven business transformation

In the digitization of services, Opensoft provides a range of solutions designed to support organisations to grow and to improve the relation and satisfaction of its customers.

When 89% of companies have adopted or plan to adopt a digital-first business strategy (IDG 2018), our experience allows us to create solutions that promote simplicity and efficiency through technology.

Digitalização de serviços



We identify emerging technologies, gather data, and suggest actions to improve the customer’s experience and business processes.



Bearing in mind the most recent digitization trends, we help our clients to be closer to their customers, to create products suitable for the market, or accelerate their business processes.



Our experience in service digitization has allowed us to redefine our clients’ businesses through tech solutions applied to multiple channels.



Our services meet the current digital requirements through digital platforms and web applications, fostering a personalized and innovative service experience.

Why your business should invest in the digitization of services?


The digitization of services removes business inefficiencies and promotes increased productivity and profits. Count on Opensoft to propose and implement a set of tech initiatives supported by an efficient digital strategy focused on innovation and service differentiation.

Tax Portal

Portal das Finanças

The Tax Portal gathers all the information and services provided by the Portuguese Tax and Customs Authority to its taxpayers, serving today more than 12 million registered users. The portal features services that strengthen its relationship with the citizens and simplify the fulfillment of several fiscal obligations, such as the submission of tax returns or the management of rental contracts.

Collection of tax declarations

Declaração Modelo 3 de IRS

System developed for the Portuguese Tax and Customs Authority, which ensures the collection and validation of more than 4 million tax declarations on income received by natural persons each year. Over the years, the system has experienced several improvements to integrate legislative changes, technological changes, and the introduction of new government measures, such as the Automatic IRS.